Cancellation Window and Refund
Cancellation Period: BIMIT provides End Users with a cancellation window of one (1) hour from the time of order placement.
Refund Policy: If you cancel within this one-hour window, you should receive a 100% refund of the order amount.
Post Cancellation Window Fees
Cancellation Fee: Should you decide to cancel after the one-hour window, a prorated cancellation fee will apply.
Calculation: The cancellation fee will be determined based on a percentage, denoted as [Percentage], of the time that has passed within the corresponding order deadline. For example, if 50% of the time to the order deadline has passed, and [Percentage] is set at a specific rate, the fee would be calculated based on that rate applied to the half-time elapsed.
It's always our goal to be transparent and fair to our customers. If you have any concerns or questions regarding the cancellation policy or any other aspect of our service, please feel free to contact our support team for further assistance.