Q: How do I reset my password?
You may change your password by using this link, or using the "Forgot Password" button on the login page, and entering your email address. You will receive an email with instructions to follow to reset your password. You will use this same method if you would like to update your password again or if you forget your password in the future.
Q: How do I contact Integrated Projects?
Customers can contact our Support Team by emailing [email protected].
Q: How do I report a bug?
Customers can contact our Support Team by emailing [email protected].
When reporting a bug, please provide as much information as possible so we can accurately pinpoint the issues. Examples include:
What issue is happening and what project is affected by this?
Is this occurring to you or a different user?
When did this issue begin occurring?
Do you have any screenshots that may be helpful?
Q: How do I submit a feature request or provide feedback?
Feature requests and feedback can be submitted via our dedicated feature request portal hosted on Canny.
Q: How do I update my billing information?
To update your billing information, navigate to Settings > Billing and click on Billing Details. Here, you can view and update credit card information and billing details, as well as view billing history.
Q: Can I change the language used in IPX?
IPX is currently only available in English.
Q: Does IPX have an open API or offer any integrations?
If you're looking for access to our API, please fill out our Layer One program intact form.
You can learn more here.